Job: Desktop Administrator

Title Desktop Administrator
Location Alexandria, VA
Job Information

Our company is inquiring for a Desktop Administrator to assist one of our federal clients located in Alexandria, VA. This is a great opportunity to join a rapidly expanding and successful team. We are looking for an individual who can provide excellent customer support by identifying, researching, diagnosing, and resolving customer issues. We offer a competitive salary as well as a robust benefits package including healthcare, life and short term disability insurance, pension program, paid time off (PTO) and federal holidays.

Qualifications:

  • Skilled in all aspects of typical helpdesk support.
  • Ability to analyze, define, test, and implement monitoring standards for desktops and applications.
  • Ability to install, operate, and maintain computer hardware and software.
  • Troubleshoot network, server, desktop, and printer issues to resolution.
  • Interact with network services, system services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
  • Excellent written and verbal skills

Minimum Requirements:

  • Must be a U.S. Citizen
  • An active Secret Clearance is preferred
  • Security+ certification preferred
  • High School degree or equivalent
  • Customer service background preferred
  • 5-7 years’ experience working in IT help desk

 



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